Blog

Understanding Conversation Intelligence and Its Importance for Med Spa Owners Conversation intelligence is a tool that helps you capture, analyze, and extract insights from interactions such as phone calls. For med spa owners, this means understanding what their customers need, prefer, and expect. Think of it as a Swiss Army knife for your phone communications. […]

Understanding who your most valuable clients are is crucial for sustained growth and success. The Top Customer Breakout report provides a detailed breakdown of your best customers, segmented by key metrics such as revenue, average spend, age, and household income. By categorizing customers into tiers—Diamond, Platinum, Gold, and others—you gain actionable insights into who drives […]

In the highly localized aesthetics business—encompassing medspa services, cosmetic treatments, skincare, and wellness programs—the right marketing strategy is crucial in connecting with the community and driving business success. These businesses thrive on close community ties and timely service delivery, so choosing marketing channels is critically important. The “Seven Ms” provide a structured approach to crafting […]